Meet Our Team

We have many satisfied clients in San Luis Obispo who came to us in confusion and are now content with their plans. As insurance specialists, we know how to help you secure the best plan to cover your needs—whether Medicare, health insurance, or prescription drugs. We’re always informed on the latest health-care issues and legislation and are always here to help you.

Sonja Polk

President & Broker • CA Lic# 0M82813

Sonja joined Susan Polk Insurance after 15 years in the energy industry and loves being part of the team. A fourth-generation San Luis Obispo local, Sonja is not only passionate about the community, but is deeply invested in it. She holds a license for Accident, Health & Life Insurance, as well as countless certifications in Office Management, Compliance and Ethics, and various computer operating systems. Sonja works hard at being the leading Medicare specialist on the Central Coast and actively pursues innovative methods to meet our clients’ needs. She takes pride in always going the extra mile to provide extraordinary service and to create personalized relationships with those we serve. In her spare time, Sonja enjoys traveling and spending quality time with her family.

Susan K. Polk

Registered Health Underwriter  •  CA Lic# 0423133

Susan received her B.A. in Economics from Pitzer College in Claremont, California, and has worked in health and life insurance for over 40 years. In 1988, she founded her own agency—Susan Polk Insurance—in San Luis Obispo. She has also read the entire Affordable Care Act and is always in the forefront of legislation and programs to expand health care to the uninsured. Susan has received her Chartered Life Underwriter, Chartered Financial Consultant, Registered Health Underwriter, and Chartered Health Care Consultant designations, as well as the Certified in Long Term Care (CLTC) designation. When not working, she and her husband Jim are usually playing with their grandchildren.

Brooke Spittler

Licensed Agent • CA Lic# 0E76551

Brooke comes to Susan Polk Insurance with over 20 years of experience in the health insurance industry. She has previously held the position of Office Manager at two insurance agencies, both of which specialized in group, individual and senior health insurance. Upon receiving her license in 2005, Brooke also took on the role of CSR (Client Services Representative). In her spare time, she enjoys spending time with her family including her son, daughter, and grandson.

Jennifer M. Engelmeier

Licensed Agent • CA Lic# #0M75505

Jennifer earned her insurance license in 2018 and joined the Susan Polk team in 2021. Prior to that, she worked for Del Ozone in San Luis Obispo for 24 years until they moved to Georgia. Originally from Petaluma, California, Jennifer earned her Bachelor’s Degree at Cal Poly and worked her way through college as a legal secretary. She’s lived in on the Central Coast ever since, and currently enjoys “the SLO life” with her husband Lee and their two children. Jennifer is passionate about taking care of people, which makes her a perfect addition to the Susan Polk Insurance family.

Veronica Hernandez

Front Office Executive

Veronica Hernandez was our receptionist from 2014 to 2019, and returned to the Susan Polk office in 2021 as a Customer Service Representative. Veronica brings many of years of first-rate customer service experience with her, along with exceptional office management skills that help us serve our clients more efficiently. In her free time, Veronica enjoys spending time with her three daughters and her grandson. She also enjoys crafting beautiful, specialty chocolate treats, which are available for order online here.

Peggy Schiller

Processing Assistant

Peggy grew up in Ecuador, which gave her a cross-cultural world view as well as the ability to speak fluent Spanish. She has worked in non-profit and social service organizations for twenty years and works part-time at Susan Polk Insurance. Peggy helps with processing applications, data entry, and following up with policy approvals, where her keen eye for detail is appreciated. You can find her on Wednesdays and Saturdays all year as well as many evenings during Open Enrollment. When she is not working, she enjoys playing piano and spending time with her kids and grandkids.

George Green

Office Mascot

George Green joined the Susan Polk Insurance office staff in October of 2017, having come on board as Puppy in Training. However, after showing immediate promise, unparalleled skill, and indomitable ambition, George was soon promoted to Office Mascot in January of 2018. His duties include greeting clients and creating a warm and positive office atmosphere.

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With over 40 years’ experience, we know how to help you find the best insurance option for your needs.
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(805) 544-6454
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