Our Staff

Sonja joined Susan Polk Insurance after 15 years in the energy industry and loves being part of the team. A fourth-generation San Luis Obispo local, Sonja is not only passionate about the community, but is deeply invested in it. She holds a license for Accident, Health & Life Insurance, as well as countless certifications in Office Management, Compliance and Ethics, and various computer operating systems. Sonja works hard at being the leading Medicare specialist on the Central Coast and actively pursues innovative methods to meet our clients’ needs. She takes pride in always going the extra mile to provide extraordinary service and to create personalized relationships with those we serve. In her spare time, Sonja enjoys traveling and spending quality time with her family.

Susan received her B.A. in Economics from Pitzer College in Claremont, California, and has worked in health and life insurance for over 40 years. In 1988, she founded her own agency—Susan Polk Insurance—in San Luis Obispo. She has also read the entire Affordable Care Act and is always in the forefront of legislation and programs to expand health care to the uninsured. Susan has received her Chartered Life Underwriter, Chartered Financial Consultant, Registered Health Underwriter, and Chartered Health Care Consultant designations, as well as the Certified in Long Term Care (CLTC) designation. When not working, she and her husband Jim are usually playing with their grandchildren.

Brooke comes to Susan Polk Insurance with over 20 years of experience in the health insurance industry. She has previously held the position of Office Manager at two insurance agencies, both of which specialized in group, individual and senior health insurance. Upon receiving her license in 2005, Brooke also took on the role of CSR (Client Services Representative). In her spare time, she enjoys spending time with her family including her son, daughter, and grandson.

Jennifer earned her insurance license in 2018 and joined the Susan Polk team in 2021. Prior to that, she worked for Del Ozone in San Luis Obispo for 24 years until they moved to Georgia. Originally from Petaluma, California, Jennifer earned her Bachelor’s Degree at Cal Poly and worked her way through college as a legal secretary. She’s lived in on the Central Coast ever since, and currently enjoys “the SLO life” with her husband Lee and their two children. Jennifer is passionate about taking care of people, which makes her a perfect addition to the Susan Polk Insurance family.

After many years of customer service experience in the animal hospital sphere and on political campaigns, Nick joined Susan Polk Insurance in June of 2022. From 2008 through 2010, he served as a Peace Corps volunteer in Uganda working as a community health organizer. Outside of work, Nick can typically be found hiking Cerro San Luis with his fiancée Kiersten and their Caribbean fur kids (i.e., their four dogs). He has visited all 30 Major League Baseball stadiums and is a diehard New England sports fan.

Peggy grew up in Ecuador, which gave her a cross-cultural world view as well as the ability to speak fluent Spanish. She has worked in non-profit and social service organizations for twenty years and works part-time at Susan Polk Insurance. Peggy helps with processing applications, data entry, and following up with policy approvals, where her keen eye for detail is appreciated. You can find her on Wednesdays and Saturdays all year as well as many evenings during Open Enrollment. When she is not working, she enjoys playing piano and spending time with her kids and grandkids.

George Green joined the Susan Polk Insurance office staff in October of 2017, having come on board as Puppy in Training. However, after showing immediate promise, unparalleled skill, and indomitable ambition, George was soon promoted to Office Mascot in January of 2018. His duties include greeting clients and creating a warm and positive office atmosphere.